FAAC Keypad & Intercom Repair Nationwide

FAAC Keypad & Intercom Repair: The Kennedale Owner’s Guide

We repair and replace FAAC keypads and intercom modules throughout Kennedale, and most jobs are finished in a single visit. An installed FAAC keypad typically runs $280 to $520 in this market depending on the model and wiring condition. Intercom repairs usually land between $340 and $680 when a board or microphone/ speaker assembly has failed. We stock the most common FAAC replacement parts on the truck, and we quote the full price before any work begins.

Call (817) 286-7391

The way most homeowners find us goes something like this: the keypad works in the morning and quits by evening. Or the intercom rings but you can’t hear anyone through it. Sometimes the gate will not open from the street at all, even though the remote still works. That last one is the big clue; when the remote works but the keypad does not, the problem is almost never the gate motor. It is the keypad itself, its wiring, or the control-board input where it lands.

Which FAAC Models This Applies To

FAAC builds several keypad lines, and they are not all interchangeable. The most common units we see in Kennedale driveways are the FAAC XKP 110, the XKP 150, the DigiKey 433, and the older FAAC 391/392 keypad series. Intercoms are usually the FAAC XIB (2-wire video intercom) or the XP 20 series on older installs. The two faster points to check before you order a part anywhere: look at the back plate or the lower edge of the keypad housing for a printed model label, and note whether the keypad has a metal or plastic face. That tells us whether it is an XKP 110 (plastic face, 2-wire) or an XKP 150 (metal face, 4-wire), and those do not swap. Wiring one in place of the other without adapting the harness will either do nothing or smoke the keypad.

On OEM versus aftermarket, we are straightforward with our customers. We install genuine FAAC components whenever the job is on a newer system or the gate is integrated with a video intercom or phone-line entry system. For a two-wire keypad that fits an older swing gate a quality aftermarket equivalent can save money and last just as long. The key is matching the frequency and the protocol, not just the shape of the housing. We have seen a homeowner install a generic 433 MHz keypad on a FAAC receiver that was set to rolling code. It would program, then drop out every few weeks. That is the kind of mismatch we catch before you spend the money. Ironworks Gate Co. is an independent service provider, not affiliated with FAAC, and we service FAAC equipment alongside LiftMaster, Mighty Mule, and Ghost Controls systems every week.

Signs Your FAAC Keypad or Intercom Is Failing

• Keypad lights up but the gate will not move. The keypad is sending a signal, but the receiver or control board input is not responding. Sometimes it is a blown output fuse on the board; sometimes the keypad’s transmitter has drifted off frequency and needs replacement.
• Some buttons work and others do not. The keypad’s membrane or the mechanical switches underneath are worn. Texas sun and heat breaks down the membrane layer long before the circuit board dies; this is the most common failure we see on older FAAC keypads in Kennedale.
• You have to press the code twice or very slowly. The keypad’s internal capacitors are worn and it is not latching the code on the first press. This often gets worse in cold weather. It is repairable, but on a keypad more than eight years old, replacement is usually the better value.
• Gate opens from the inside but not from the street keypad. The remote and the interior button bypass the keypad circuit. If those work, the failure is almost certainly in the keypad, its wiring run, or the connector at the control board. This is a fast diagnostic for us, and it is usually fixed the same day.
• Intercom rings, but audio is dead or badly distorted. On FAAC XIB systems this is commonly a failed microphone/speaker element or a corroded connection at the outside station. Water intrusion around the faceplate seal is the usual cause; the gasket shrinks and dries out, and the Texas rain finishes the job.

Replacement Cost and What Is Included

In Kennedale, you should expect an installed FAAC keypad to run between $280 and $520, and an intercom repair or replacement between $340 and $680. The spread is driven by the specific FAAC model, whether we are repairing the existing unit or replacing it, and the condition of the wiring run between the gate and the house or keypad post.

• FAAC keypad replacement (XKP 110 / DigiKey equivalent): $280 to $420 installed
• FAAC keypad replacement (XKP 150, metal-face 4-wire): $380 to $520 installed
• FAAC intercom handset or station repair (audio only): $340 to $520 installed
• FAAC XIB video intercom repair (board, camera, or mic/speaker): $480 to $680 installed
• Wiring repair, connector replacement, or control-board input repair: $85 to $190, quoted after diagnosis

Every job includes the part, the labor, testing against the gate motor and receiver, and a written 90-Day Done Right Promise. If it is not right, we come back and make it right. No paperwork, no arguing. The price we quote is the price you pay, and we agree to that number before a single bolt is turned. We also stand by our standing offers: $50 off any repair over $250, and a 5% senior and veteran discount, always.

DIY or Call Us?

There are a few things worth checking yourself before you call. Confirm the keypad actually has power: some FAAC keypads run on a small internal battery, and a dead battery will present exactly like a failed keypad. If the display is blank, try a fresh battery. If the display lights but the gate will not move, check that no wires have pulled loose at the back of the keypad housing; a loose terminal is common after heavy wind or a weed trimmer getting too close to the post. Beyond that, this is where DIY usually goes sideways. These parts carry low-voltage DC wiring and they connect to a control board that also manages the motor and safety loops. A crossed connection at the board terminal can damage the receiver input, and board-level repairs are more expensive than the keypad swap would have been. If the keypad has power, the wiring looks connected, and the remote still works while the keypad does not, it is time to call someone who works on FAAC every week. Call (817) 286-7391 and we will talk through the symptoms on the phone, tell you whether it sounds like a repair or a replacement, and give you a straight price before we head out.

FAQs